Log new call...
Close teh current screen. Close
Click to save the details for the specific call. Save&Close
Click to add multiple calls. This will also disable individual saves and only save from the grid. Queue Call
ProForma View
View Cases
Detect Call Information
Case ID : Search wiki :
Click to search AvantPedia
Escalations :
Commitment Date :
RadDatePicker
Open the calendar popup.
Commitment Comment :
Call Details :

Customer
Company :
Customer :
select
*
Customer Branch :
Customer Number :
Contact Person :
Contact Number :
Contact Email :
Contact Email Available
Call Origination : *
Product & call details
Products :
select
*
Only Active Products
 Information
Please uncheck the "Only Active Products" checkbox to view all products or check the "Only Active Products" checkbox to view only active products associated with this customer. Please note that all products with a red background color are inactive products.
Call Category :
*
Allocate To :
select
Call Originator :
Notify AM via SMS
Schedule Date :
RadDatePicker
Open the calendar popup.
Est.Completion :
RadDatePicker
Open the calendar popup.
Support Type :
Team Viewer :       
Escalate to TFS :
select
Call Level :
Call Difficulty :
select
*
Attach File :
Maintenance :
Paid : Charge :
Ref Calls :
 Information
Please type in the IDs for the Calsl that you want to reference. Please insert a "," between Call IDs if you want to reference more than one Call.
Travel Time :
hh
mm
Trip Type :
Trip Distance :
Kms
Follow Up Method :
Problem
Activity Time :
hh mm *
Attachment Category :
*
Solution
Status :
  *
*


Please provide your login details below...
UserID :
Password :
Company :
select